Ralston Hall

Jeff CoxJeff Cox

Core Faculty, School of Business and Management

Education

  • MS, San Francisco State University
  • BA, San Jose State University
  • Senior Leadership Certificate, Kennedy School, Harvard University
  • HR Effectiveness Certificates, School of Business, Harvard University
  • Train-the-Trainer in Conflict Resolution, Harvard Law School/ MIT Consortium on Conflict Resolution

Courses Taught

  • Graduate Courses
    • Change Management
    • Conflict Management
    • Contemporary Issues In Administration
    • Human Behavior In Technological Organizations
    • Human Factors In Changing Organizations
    • Human Resources Management
    • Human Resources Management – Contemporary Issues
    • Innovation Processes
    • Introduction To Public Administration
    • Management & Labor Relations
    • Managing Change In Operations And Manufacturing
    • Marketing, Planning & Systems
    • Organizational Behavior
    • Recruitment & Development
  • Undergraduate Courses
    • Contemporary Issues In Management
    • Critical Thinking & Decision-making
    • Cultural Diversity
    • Employment Law
    • Introduction To Humanities
    • Management And Supervision
    • Motivation And Productivity
    • Organizational Behavior
    • Organizational Communication
    • Organizational Communication – Contemporary Issues
    • Performance Management
    • Professional Ethics And Social Responsibility
    • Psychology Of Personality
    • Psychology of Productivity
  • Certificate Programs
    • Human Resources Certificate
    • Advanced Human Resources Certificate
    • International Human Resources Certificate
    • International Business Certificate
    • Applied Leadership Certificate

Presentations

  • Behavioral Interviewing
  • Common Fallacies Used In Appraising Employees
  • Creating And Sustaining Lean Practices
  • Creating Process Improvement Programs
  • Creating SMEs (Subject Matter Experts)
  • Creating The Agile Organization
  • Critical Thinking & Decision Making
  • Documentation: How To Do It To Increase Performance And To Avoid Lawsuits
  • Effective Hiring
  • Effective Leadership: It Can Be Measured, And It Is About Understanding Followership
  • Holistic Marketing As A Competitive Advantage
  • How Managers Often Set Employees Up To Fail (Set-Up-To-Fail Syndrome)
  • How To Avoid Lawsuits
  • How To Coach Employees, Managers, And Executives
  • How To Use Competencies For Employee & Management Development
  • Human Resources In U.S. Companies (Presented In Tokyo)
  • Injury & Illness Prevention Program For Employees & Managers
  • International Management
  • Issues In International Human Resources Management (Going Global, International HR Challenges, Dimensions Of Culture, Mindfulness, Cultural Intelligence, Decision-Making, Benefits, Compensation, Expatriates)
  • Legal Aspects Of Supervision
  • Managing Employees From Different Cultures
  • Managing Expatriates
  • Maximizing Employee Performance Using The Technology Of Performance Management (Includes EI, TQM, Lean, Value Stream, Pull Marketing, Six-Sigma, And Project Oxygen)
  • Positive Employee Discipline
  • Prevention Of Harassment
  • Prevention Of Violence
  • Strategic Management / Strategic HR Management
  • The Power Of Being Proactive
  • Understanding & Preventing Social Engineering (In U.S. And Tokyo)
  • Understanding Cognitive Bias In Relation To Organizational Decision-Making
  • Understanding The Power Of Applied Leadership
  • Using The Power Of Evidence-Based Management
  • What Management And Employees Should Expect From The Human Resources Department

Industry Experience

  • GM, HR & ADM, Toyota InfoTechnology Center
  • VP, General Affairs & HR, Ando Corporation
  • HR Director, Zuken-Redac
  • Director of HR, HRIS, and HRD, California Pacific Medical Center
  • HR Manager, Children’s Hospital of San Francisco
  • Director of HR & Community Relations, Shriners Hospital for Crippled Children
  • HR Advisory Board, Rightorder.com (startup)
  • Program Development In Psychology, Stanford University

Pro Bono Work

  • Special Recreation Commission Member, City of San Diego
  • Women’s Recovery Center, HR Advisor, Burlingame, Ca.
  • Peninsula Stroke Association, HR Advisor
  • Samaritan House, HR Training In Performance Management