Financial Aid

Meet the Staff

Chuck Walz

Chuck Walz, Director of Financial Aid 

Chuck has over 23 years of experience as a financial aid and enrollment professional. He is the direct supervisor of the financial aid staff, manages the budget, ensures federal, state and institutional compliance, and oversees the technology and data management used in financial aid processing. Originally from the Midwest, he has a Chilean-American background and is bilingual English/Spanish.


Monica Williams, Assistant Director

Monica joined NDNU as a seasoned financial aid professional in 2017 having served in various capacities in financial aid in the past three years.  Among her duties at NDNU are Pell and ISIR processing, packaging, customer service, consortium agreements, outside scholarships and promoting financial literacy.   Monica moved to the South Bay from Northeast Pennsylvania and is enjoying  her new experience in California.


I Chen

I Chen, Senior Associate Director

I Chen has over 16 years of experience in higher education working as student finance administrator, assistant registrar, and instructor. Her passion lies in assisting students to succeed no matter what their academic, cultural, or ethnic backgrounds. I is originally from Taiwan and is trilingual Chinese/English/Spanish.


Lorraine Cainia, Financial Aid Counselor

Lorraine graduated from NDNU with a bachelor’s degree in Psychology and she is currently pursuing a master’s in public administration from NDNU. Lorraine is your first point of contact at NDNU if you visit the Office of Financial Aid in person in St Mary’s 107, contact us by phone or send an email. Previously employed in the NDNU Registrar’s Office, Lorraine has a thorough understanding of your needs as a student. Among her other duties in financial aid are administration of the Cal Grant program and data administration. A lifelong resident of San Francisco, Lorraine is proud to be an Argonaut.