Meet the Staff
Chuck Walz, director: Chuck has over 23 years of experience as a financial aid and enrollment professional. He is the direct supervisor of the financial aid staff, manages the budget, ensures federal, state and institutional compliance, and oversees the technology and data management used in financial aid processing. Originally from the Midwest, he has a Chilean-American background and is bilingual English/ Spanish. email@example.com
Luis Vargas, assistant director: Luis began employment at NDNU originally as a first generation student counselor. He then transitioned to financial aid. In financial aid he specializes in satisfactory academic progress, return of Title IV funds, Perkins loans, and institutional aid processing. A native of Los Angeles, he is bilingual English/Spanish. firstname.lastname@example.org
Sherry Estrada, senior counselor: Sherry is a proud graduate of NDNU at both the bachelor’s and master’s levels. Prior to working in financial aid she served NDNU in admissions and human resources. Sherry’s areas of focus in financial aid are Cal Grants, packaging, consortium agreements, and study abroad. She is from the Bay area and is bilingual English/Spanish. email@example.com
Prakashni Pratap, counselor: Prakashni came to NDNU first as a transfer student. She got a taste of financial aid as a student worker and moved to the professional level as a counselor when the opportunity came available. Her focus is on Pell Grant processing, verifications, and student service. She is from the East Bay and is bilingual English/Hindi. firstname.lastname@example.org
Wah Win, counselor: Wah joined NDNU as a processor prior to becoming a counselor. Her areas of specialization include Direct Loan processing, electronic file transactions, and packaging. Originally a native of Burma she speaks English, Burmese and Mandarin. email@example.com
Rachel Shanley, information officer: Rachel is the newest addition to the NDNU financial aid team filling the recently created field of information officer. Rachel is your first point of contact when visiting or contacting the Office of Financial Aid. She also supervises the federal work study staff, manages student files, and works with financial aid data. A native of the South Bay, she attended college on the East coast and is now pursuing a master’s degree in higher education.