Student on computer

About NDNU Student Email, Campus Portal and Moodle Accounts

NDNU Student Email Accounts

NDNU Student Email accounts and Campus Portal accounts are created for new students prior to opening of online registration. Please allow four working days from the day you are admitted and deposited for your student email account to be established.

When your account is created, a welcome email is sent to your personal (non-NDNU) email address on file which has your email username and instructions for changing your password and accessing your account.

A second email that has instructions for accessing Campus Portal is then sent to your newly-created NDNU email account. Campus Portal is where you can see class schedules, register online, view your account info and make payments, and use the learning management system where your instructor may post handouts and assignments, host discussions, etc. Please see the Campus Portal tab.

If you are not enrolled for two consecutive full semesters (fall or spring), your NDNU email account will be closed.

Email Usernames

Usernames are created by taking the first initial of the first name followed by the entire last name (Mary Jones = mjones). If that username is already in use, the middle initial is included (Mary S. Jones = “msjones”). If that username is already in use, or there is no middle initial, a digit is added (msjones1, then msjones2, etc.). Hyphens and spaces are omitted (Mary Jones-O’Hara = mjonesohara).

This username is not what you use to access Campus Portal. Please see the Campus Portal tab.

The NDNU Student Email log-in page is:

Some students prefer to navigate to the NDNU Student Email page by starting at, then clicking Current Students, then Student Email.

Your email credentials are also used to log-in to NDNU lab computers and to the NDNU managed wireless network.

Type just your username (not your full email address) in the Username field (e.g., mjones, not in the Username field).

NDNU Self-Service Email Password System for Students

NDNU uses a password reset tool into which each student’s personal email address on record is enrolled. If you forget your NDNU email password, please follow to instructions below to have a verification code sent to your personal address.

If You Forget Your NDNU Email Password

  1. Point to:
  2. Click the “I forgot my password” link.

The password reset page opens.

  1. Click Reset Password.
  2. Type your username in the Domain User Name field.
  3. Change the Domain Name dropdown to Student.
  4. Click Continue. You’ll see your personal email address in the My E-Mail ID field.

Note: If the address listed is no longer one that you use, please contact the OIT Help Desk at, then see the Enroll instructions in the next section. Otherwise, if the personal email account is one you use:

  1. Type the CAPTCHA characters (distorted characters shown at the lower portion of the screen) as directed.
  2. Click Continue.

You’ll see a message to “Please check your email / mobile phone.” (Note that the system is not set-up to text, so please use a personal email account.)

  1. Log-in to your personal email account, where you’ll find an email with the subject “Password Reset Confirmation”
  2. Copy the code in that’s in the body of this message.
  3. Go back to the password reset page, then paste or type that code into the Verification Code field.
  4. Type the CAPTCHA characters as directed.
  5. Click Continue.
  6. Type your new password in the New and Confirm Password fields.
  7. Type the CAPTCHA characters as directed.
  8. Click Reset Password.

“The password reset has been done successfully” message will display.

To Enroll in the NDNU Self-Service Password Reset System

If you find that your personal non-NDNU email address shown in step 6 above is incorrect, and you don’t know your password, please contact the OIT Help Desk at

Once your password has been reset and you know it, please follow the instructions below to enroll a personal email address of your choice in the system so that you can use the self-service password reset tool if needed in the future.

  1. Point to
  2. Click “I forgot my password” – the Self-Service main page opens.
  3. Type in your username and password as you do for email.
  4. Change the dropdown to Student.
  5. Click Login.
  6. Click the Enrollment tab.

The Verification Code tab is selected, and you’ll see your email address listed.

If your personal email is listed (e.g., Yahoo, Gmail, etc.) and correct, then you’re already enrolled.

If no email address is shown other than your NDNU email address (or you want to add another address), please enroll:

  1. Click the + sign
  2. Type a personal email address (e.g., a non-NDNU account).
  3. Click Update. You’ll see the email address listed now.

You’ve enrolled, so you’ll be able to reset your password following the “If You Forget Your NDNU Email Password” instructions.

You can also set-up secret answers to questions; to do that, when you see the Verification Code tab in step 6 above, click the Security Questions tab.

These instructions are for your email/network/wireless account for which your username is the first initial of your first name plus your last name (see Usernames above). Campus Portal is a separate account where you log-in using your NDNU ID Number.

All university communications to students are sent to official NDNU student email accounts, so you are encouraged to use and check your account often.

NDNU Student Email Forwarding to a Personal Account

To configure your email account to forward, you will need to use MS Internet Explorer browser.

  1. Open the Internet Explorer browser (not Firefox, Chrome, etc).
  2. Login to NDNU Student Email
  3. Choose Tools Menu, then Compatibility View Settings.

You’ll see in the “Add this website” field.

  1. Click Add.

You’ll see in the “websites you’ve added box.”

  1. Click Close.

You’ll see a Rules button at the bottom of the left sidebar.

  1. Click the Rules button.
  2. Click New at the top of the main email window.
  3. Type a Name for this Rule (e.g., “Email Forward to Personal Email”).
  4. Click the “Forward it to” button.
  5. Type the email address to which you are forwarding in the field to the right of “Forward it to.”
  6. Click Save and close.
  7. Click OK.
  8. Send an email from another account to your email address. You should receive the message at the account your typed in step 10.

You won’t see the Rules button unless you use Internet Explorer in Compatibility View, so you need to set-up the Rule in IE. After that, you’ll be able to use any Internet browser to check your email.

Note that NDNU cannot be responsible for forwarded messages once they leave the university’s email system. When contacting NDNU offices regarding your student account or student records, the request must come through the “” email address and not from an outside address for compliance reasons (confidentiality and the Family Education Rights and Privacy Act -FERPA). When a student contacts a department through the NDNU email system, the reply will be sent directly back, insuring that only the student receives the information and that there is no break in confidentiality. If you send from a non-NDNU email address, you’ll receive a reply that due to compliance reasons the requested information has been sent to your official NDNU student account.

About Campus Portal Accounts

Campus Portal is where you can see class schedules, register online, view your account info, make payments, etc. It also hosts online courses where your professors may post handouts and assignments, host discussions, etc.

To log-in to Campus Portal:

  1. Point your browser to:
  2. Type your NDNU ID Number in that field.
  3. Type your Campus Portal password in that field.
  4. Click Login (or press your Enter key).

If you don’t know your Campus Portal password:

  1. Point your browser to:
  2. Type your NDNU ID Number in that field.
  3. Click I forgot my password.
  4. Click Send New Password.

A new password will be sent to your NDNU email.

To change your Campus Portal password after you log-in:

  1. Click Personal Info (next to your name at the top of the screen).
  2. Click the Password tab.

About Moodle Accounts

The NDNU School of Business and Management uses the Moodle online course management system. For students taking ACC, BUS, COM, or HSP courses, you will log-in to Moodle using the same credentials that you use for Campus Portal (your NDNU ID Number, and your Campus Portal password):

  1. Point your browser to
  2. Type your NDNU ID # in the username field.
  3. Type your Campus Portal password in the password field.
  4. Click Login (or press your Enter key).

Your Moodle home page will open which shows links to any School of Business and Management in which you’re enrolled.

Notes About Moodle Accounts:

The Moodle courses, users, and enrollments are not updated in real-time; rather, a series of import processes run each night which update lists and synchronize passwords with Campus Portal. So if you add a class, or change your Campus Portal password, it won’t update on the sbmonline site until early morning the next day.

Once you have an account in Moodle, do not use the Edit Profile feature to change your email address from the official NDNU email address that’s listed. If you do, the password update process will return an error, meaning that if you change your Campus Portal password, the process won’t change your Moodle password.

Comments are closed.