Student on computer

Student Email

NDNU Student Email accounts are created for all students registered for the current semester. Early registration accounts for the Fall term are created on August 1, for Spring term on December 1, and for Summer term on April 15. After these dates preceding each term, accounts are created twice weekly. Accounts are created earlier than these dates for events such as Orientation. During the semester, please allow four working days from the date of your registration for your student email account to be established.

Email accounts are based on Microsoft Outlook on an Exchange server, and can be accessed using any supported web browser. To check your NDNU Student Email, visit the NDNU Student Email log-in page.

Your email account info is also used to log-in to NDNU lab computers and to the NDNU managed wireless network where it is available. To check for wireless availability, visit the NDNU Wireless Network page.

Duration of account

This email account will be active for the entire Fall semester and into the beginning of the Spring semester; accounts for actively-enrolled students for Spring semester will then be available throughout that semester, across the Summer term, and into the next beginning Fall semester.

If, during a student's university career, he or she fails to be actively enrolled in at least one class, for either a Fall or Spring semester, their account will be disabled and not re-enabled until they become actively enrolled in another succeeding semester. An account will not be affected by lack of enrollment in either an Intersession or Summer term.

Username

Usernames are created by taking the first initial of their first name followed by the entire last name (Mary Jones = mjones). If that username is already in use, the middle initial is included (Mary S. Jones = "msjones"). If that username is already in use, a digit is added (msjones1, then msjones2, etc). Hyphens and spaces are omitted (Mary Jones O'Hara = mjonesohara).

Note that only your username is used to log-in, not your full email address (e.g., type mjones, not mjones@ndnu.edu in the username field).

Password

Student passwords are comprised of the first two letters of the last name followed by the last four digits of the NDNU ID number (Mary Jones, with the ID of 123456 would have the password of jo3456).

How to Log-in to NDNU Student E-mail

  1. Point your browser to http://studentmail.ndnu.edu
  2. Type in your username and password.
  3. Click log-in

All university communications to students are sent to official NDNU student email accounts, so you are encouraged to use and check your account often. To reset your email password, or configure your NDNU student email account to forward to a personal email address, please see the instructions below.

NDNU Student Email Password Reset

  1. Point your browser to: http://studentmail.ndnu.edu
  2. Click “I forgot my password”
  3. Click Enroll.
  4. Type your username and password.
  5. Set the Domain dropdown to student.exch.ndnu.edu
  6. Click Login.
  7. Select three Security questions, then type in your answers.
  8. Click Enroll.
  9. Click Continue.

Now that you’ve enrolled, you can reset if you need to (as will be the case if you were issued a temporary password by Help Desk).

  1. Click Reset Password/Unlock Account.
  2. Type your username.
  3. Set the Domain dropdown to student.exch.ndnu.edu
  4. Click Continue.
  5. Type in the answers to your three Security Questions.
  6. Click Continue.
  7. Type in your new password.
  8. Click Reset Password.

Your password has been reset, and you are now enrolled in the Self Management of Passwords system. If you forget your password at a later time, please follow steps 1-2 and 10-17 to reset it.

NDNU Student Email Forwarding to a Personal Account

  1. Login to NDNU Student Email using MS Internet Explorer for Windows. *
  2. Click Rules at the bottom of the left sidebar.
  3. Click New at the top of the main email window.
  4. Type a Name for this Rule (e.g., "Email Forward to Personal Email").
  5. Click the "Forward it to" button.
  6. Type the email address to which you are forwarding in the field to the right of "Forward it to."
  7. Click Save and close.
  8. Click OK.
  9. Send an email from another account to your @student.ndnu.edu email address. You should receive the message at the account your typed in step 6.

*After you have configured your email forwarding, you can use any web browser to access your email account, but you have to set up the Rule using Internet Explorer.

Note that NDNU cannot be responsible for forwarded messages once they leave the university’s email system. When contacting NDNU offices regarding your student account or student records, the request must come through the “@student.NDNU.edu” email address and not from an outside address for compliance reasons (confidentiality and the Family Education Rights and Privacy Act -FERPA). All student information is considered confidential. When a student contacts a department through the NDNU email system, the reply will be sent directly back, insuring that only the student receives the information and that there is no break in confidentiality. If you send from a non-NDNU email address, you’ll receive a reply that due to compliance reasons the requested information has been sent to your official NDNU student account.