Meet Your Instructional Designer

Every school has a CETL Instructional Designer (ID): 

Business & Management
Felicia Harris-Foster, DBA
fharrisfoster@ndnu.edu

Education
Lia Schraeder, PhD
LSchraeder@ndnu.edu

Psychology
Kevin Zaragoza
kzaragoza@ndnu.edu

Your ID will email you within your first week, but you can contact us anytime by email or at the link below.

Book time with Your CETL ID

Not sure who to contact? Email CETL for help: cetl@ndnu.edu.

Tech trouble?

OIT Helpdesk is open 24/7 for tech support:

(650) 508-3555 

helpdesk2@ndnu.edu.

Campus emergency? Call 911, then campus security at 669-367-4834.

After Hiring Checklist

Accounts, Canvas, the academic calendar, and the Instructional Designer for your school.

Once hiring is complete, these are the systems you need working — roughly in the order you will access them.

Everything on this page needs your NDNU login. If your credentials have not arrived, ask your Program Director first — they initiate account creation — and copy helpdesk2@ndnu.edu.

1. Campus Portal

Bookmark this one now. The NDNU Campus Portal is one of the pages you will return to most often, and it is not linked prominently from the main NDNU site. Save it to your browser bar before you need it in a hurry.

Two things you will use constantly:

  • Quick links to Canvas and your email are available.
  • Course Schedule — everything essential about the course you are teaching: modality, student enrollment, meeting times.
  • Forms - under Campus Resources, a number of forms are available to students and faculty. See especially Course Withdrawal Form.
  • Grades are also reported here at the end of term, not in Canvas.

2. Email and Microsoft 365

OIT issues your NDNU email account and Microsoft Office 365 access. Sign in to your NDNU email in Outlook on the web. Use your NDNU address for all university correspondence, not a personal one.

Forgot your password or locked out? Reset your NDNU password, or call the helpdesk — the phone line is staffed 24/7 for access problems.

3. Canvas

Sign in to NDNU Canvas with the same NDNU login as your email (make sure you are logged in to Microsoft 365 on the same computer on which you log into Canvas). 

Canvas is where your online courses live. Your course shells typically appear closer to the term start date, so an empty dashboard in your first week is normal. If a course you expect to teach is still missing a week out, email CETL or your Program Director.

School of Business and Management: some SBM courses use the Cengage learning platform instead of Canvas. Confirm with your Dean or Program Director which platform applies to each of your courses before you invest time learning the wrong one.

4. Zoom

Zoom does not come with your other accounts — you have to ask for it. Email OIT at helpdesk2@ndnu.edu to request access. Do this early if you are teaching online or hybrid; do not discover it the morning of your first session.

5. The current academic calendar

Term start and end dates, drop deadlines, Withdrawal (“W”) deadlines, and holidays. Check yours before you build your course schedule — NDNU runs a mix of 8-week and 15-week terms depending on the program. 

6. Your syllabus template

NDNU maintains a syllabus template with the institutional policy language already written along with program learning outcomes.

Your Program Director will share the current syllabus template for your program. If it has not reached you and your term is approaching, contact your Instructional Designer and they will get it to you.

Your Instructional Designer is able to help you connect with the syllabus template and can provide feedback in advance of the term.

7. Your Instructional Designer

Each school has a lead Instructional Designer from CETL. They will introduce themselves by email in your first week, help you get set up with your course template and shell, and provide Canvas training as needed. If you would rather not wait, email yours directly.

Email yours directly, or book a time on their calendar. The first meeting is free and commits you to nothing. Not sure who yours is, or not heard from anyone? Email cetl@ndnu.edu and we will connect you.

Before your first class, read What to do if… — it covers technology failing minutes before class, missing a session, and who to call in an emergency. Worth reading before you need it.